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Do you know just how many devices are connected to your business’ wireless network? It’s probably more than you think. Whether it’s phones, laptops, printers, smart TVs, appliances, or tablets — not to mention other connections, such as neighbors or visitors who you let login to your network, chances are your business’ wireless environment carries quite the load.


The problem with having so many connections is that it can take a serious toll on the performance of your wireless network — which in turn can have an impact on your day-to-day operation. The best way to keep your wireless environment optimized and reduce interference from channel overlap and the like, is to perform a wireless site survey to assess and properly adjust your wireless environment.


What is a Wireless Site Survey?


A wireless site survey, also referred to as a wireless survey, is the process of planning and designing a wireless network, to provide a wireless solution that will deliver the required wireless coverage, network capacity, roaming capability and more. Wireless surveys are typically conducted by trained IT technicians using computer software capable of collecting and analyzing certain data within your IT infrastructure.


A wireless survey typically involves a site visit to your business to test for RF interference & optimal locations for access points. This analysis means a technician must assess your physical space and thoroughly inspect your facility, not to mention conduct interviews with IT staff to determine desired wireless capacity and other infrastructure needs.

There are three main types of wireless site surveys: passive, active, and predictive — however, if you’re looking to assess an existing wireless network then a passive survey is what you’re looking for.

What is a Passive Wireless Site Survey?

This is a process in which a site survey application passively listens to existing access to measure signal strength, interference, noise level and AP coverage. Passive surveys help identify rogue connections, trouble spots, and more.

This process typically involves the following steps:

Step 1. Prior to beginning the passive survey, an IT technician will import a floor plan or site map into a site survey application

Step 2. During the survey, a surveyor walks the facility with a portable computer that continuously records the data.

Step 3. After the survey, data analysis is performed and survey results are documented in site survey reports generated by the application.

If you think your wireless network is need of a boost, it’s in your best interest to hire a proven IT support provider capable of conducting any type of wireless survey.

North Shore Data Services has been conducting site surveys for several years utilizing best of breed analytical software. Our team of highly-skilled and trained IT professionals can provide full on-site assessments, as well as propose changes that will ultimately optimize your wireless network. Contact us today by calling 978-988-0201 or by opening a ticket with our help desk at

Coronavirus (COVID-19) Notice

To help mitigate the spread of COVID-19, North Shore Data Services offers remote help for our clients. If on-site work is required, we will adhere to the safety protocols and best practice guidelines set out by the CDC and individually governed state mandates.